Emergency Response Information

Posted by Katie Rupracht on 1/26/2021

• 211 CNY. This is a team of compassionate, highly trained, specialists who are available 24/7 to help you as a family access the best local resources and services to address any need.
  • 211
  • Phone: 211
• Catholic Charities of Fulton NY may also be able to assist with additional emergency needs between the hours of 8:30 am. and 2:00 pm Monday – Friday.
  • Emergency Needs: Please call: (315) 598-3980.
  • WARM LINE: Please call: (315) 598-3980, dial 0.
• Oswego County Opportunities (OCO): Crisis Hotline
  • Housing crisis or basic needs
    • OCO: 315-342-7618
    • OCO: 1-877-342-7618
  • Domestic or dating violence: relationship violence is defined as committing an act with the intent of causing fear in another person.
    • OCO Hotline: 315-342-1600
    • National Domestic Violence Hotline: 1-800-799-7233

Food Pantry:

• Mexico Food Pantry. Winter hours: Wednesday and Thursday or by appointment.
  • (315)-963-3117/ (315)-963-2235.
  • Website: Mexico Food Pantry

Crisis Services:

• Oswego Health/Liberty Resources Mobile Crisis Team
  • This service responds to individuals in crisis, over the phone or in person. Callers are provided with mental health engagement, intervention and follow-up support. This service is open to anyone suffering any type of crisis including mental health. There are no fees related to this service.
  • Crisis Connect Line: (315) 251-0800 (After 5:00pm).
  • Oswego Health Mobile Crisis (315) 236-3500 (8am-5pm).
• Contact Services Hotline (covers surrounding counties).
  • Functions like Crisis Connect Line.
  • Contact: (315) 251-0600.
• Suicide Prevention Lifeline
  • Contact information
    • 1-800-273-8255
    • Afsp
    • Crisis Text Line
  • Text Crisis Support/Line
    • National Alliance on Mental Illness
    • Text-based service wherein individuals can access a crisis counselor 24/7.
      • Text NAMI 741-741
    • Liberty Resources Short Term Crisis Respite
      • What is this?
        • This is a crisis respite service for adults (ages 18 and above) who feel like they need assistance and support. It is peer operated and serves Onondaga, Oswego, and Madison counties.
      • Contact: 315-216-4320
      • Peer Warm Line (Just to talk): 1-855-778-1900
    • Oswego County COVID-19 Hotline:
      Please call 315-349-3330 for more information about the Coronavirus.